Passenger Rights
You missed your connection, your train was late or even cancelled? Make use of your rights as a passenger!
Please fill out the passenger rights form online and upload a scan of your ticket.
Is your train on time?
Track all trains online here!
Choose your desired departure station.
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You missed your connection, your train was late or even cancelled? Make use of your rights as a passenger!
Please fill out the passenger rights form online and upload a scan of your ticket.